IGNOU BCA MCA SYNOPSIS ON : Computer Automation System
SYNOPSIS
Micro care India is a
medium-level to high-level computer shop / service centre which is an
authorized dealer of many computer-hardware companies, like Zenith, Compaq, HCL
etc. Many of its customers are large-scale government company, private offices,
hospitals etc. It also retails the computers. And Besides these, it also
manages service centre. A Service Centre provides online technical services to
their customers on 24x7 basis. The whole process involves writing large volume
of data in registers and preparing several reports daily.
This project is for
management of online queries as well as technical support. This ‘Call Centre
cum Service Centre’ manages all the records of their customers, and services
details. The basic services include Hardware and Software. It also maintains
Database of their employs, employs’ salary, attendance, detail of their
customers etc. This project is being developed to automate all the office
activities of a Service Centre.
The main objective of this software is to develop
an information system to store, maintain, update and process data relating to
the shop. It will prepare various reports to aid in smooth and speedy
functioning of
‘Service Centre’ activities.
Manages the records of every Customer.
Manages the records of every Employee.
Manages the attendance and salary payment of every employee.
Duty allocation of employees.
It supports the duty allocation, salary allocation, attendance and payroll for both Day and Night Shifts with all Customisable Timings like
Regular and Overtime.
It is well designed to control services provided by the system such as sell of Hardware, Software and Maintenance etc.
Well customize stock handling with advance feature of controlling and updating stocks.
Maintain accounts.
Prepare bills for different customers.
Generate different kind of necessary reports and queries.
PROJECT
IGNOU BCA MCA SYNOPSIS ON : Computer Automation System
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